Shipping policy

Thank you for shopping at Step Up Collections. We offer both digital and physical products, and each follows a different delivery process as outlined below.

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🚚 Shipping Policy for Physical Products

Processing Time: Orders are typically processed within 1–3 business days.

Shipping Time: Once shipped, delivery takes approximately:

India: 4–8 business days

International: 7–15 business days (depending on the location)

Shipping Charges: Calculated at checkout based on your location and order weight.

Order Tracking: Once your order is shipped, you will receive a tracking link via email or SMS.

 

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📥 Delivery Policy for Digital Products

Digital products (eBooks, templates, courses, files, etc.) are delivered instantly via email or download link upon successful payment.

In rare cases, delivery can take up to 15–30 minutes due to system delays.

Please check your Inbox, Spam, or Promotions folder.

If not received, contact us at [Your Support Email] with your order number.

 

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🌍 Shipping Coverage

We currently ship physical products within India and to select international destinations.

Digital products are delivered worldwide without any restrictions.

 

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❗ Important Notes

Please ensure your shipping address and email are correct during checkout.

We are not responsible for delivery delays caused by courier services or incorrect addresses.